|
| |
 |
Tourist and Information Centre Manager
Salary: £17,716 to £24,263 p.a.
Location: St Albans, United Kingdom
Company: St Albans City and District Council
St Albans is situated in Hertfordshire and has a rich and diverse heritage making it a popular place to live and work, with easy access to London (20 minutes by train).
In this post, you will undertake the supervision and support the team based at the Tourist and Information Centre in St Albans, including the organisation of staff rotas. You will ensure that all communication with the general public is dealt with in an effective and efficient manner, provide a high standard of customer service, monitor sales, undertake weekly banking/reconciliations of payments and liaise with local business and social organisations to promote the city and district.
Educated to NVQ Level 4/5, or equivalent, in Tourism Management, you will ideally have a previous background of line management and delivering tourism services.
An excellent communicator, you will possess good customer service skills with the ability to manage the centre and provide an excellent service to the public. You will need to have a flair for the retail process, including an understanding of stock audits, and have knowledge of cashiering and associated administration.
Using your expertise gained within a customer services environment, ideally within a tourism/museum or retail arena, together with excellent organisational and administrative skills, you will be required to manage staff and produce and maintain accurate records.
Ref: ED032
Benefits include 23 days annual leave, option to join pension scheme, childcare vouchers, annual train season ticket loan/discount, bicycle loan, free life assurance and staff leisure discount.
For full details, visit www.stalbans.gov.uk or ring the answerphone (01727) 819573 or email personnel@stalbans.gov.uk stating your details and the post number: ED032.
No CVs.
Address: UK
Tel:
Fax:
Email:
Closing
date : 10 Mar 2010
back |
|
